About Us & Specified Commercial Transaction Act

At EleQik, We Cultivate the Synergy of Value and Innovation 

Since our inception, EleQik has been at the forefront of marrying innovation with value. Our commitment has been unwavering: to craft consumer electronic devices and accessories that not only embody the pinnacle of technological evolution but are also within the reach of our daily users. Our ethos is deeply rooted in a user-centric philosophy, guiding every aspect of our operation—from research and development to design, production, sales, marketing, and customer service. As we've grown, EleQik has earned the trust of over 100,000 users across more than 30 countries worldwide. Our brand is synonymous with reliability and innovation, reflected in our extensive and award-winning product range that spans charging solutions, mobile phone essentials, and computer accessories.

Our Mission

To infuse daily life with cutting-edge technology through unique products, simplifying and enhancing the lives of our global user base.       

Our Vision

To ascend as the premier supplier of electronic digital products on the global stage.

Our Core Values 

Demystifying technology, bringing it closer to you.

We are always here to answer your questions and ensure your satisfaction. Reach out to us at [email protected], and let us bring technology within your grasp.


Specified Commercial Transaction Act

Business Company: 株式会社ルミナス

Business Location: 721-0951 広島県福山市新浜町2-1-3

Public Phone Number: 08066598872 

Public Email Address:  [email protected]

Operations Representative: CONG JING

Other expenses: No have other expenses

Returns and Cancellations: If your order has not been shipped from our warehouse, you can contact us by email to cancel the order, and we will arrange a refund on the same day we receive the cancellation request.If your order has already been shipped from our warehouse, cancellation requests cannot be accommodated. However, you can contact us via email promptly after receiving your package to address your post-purchase needs.

Email: [email protected]

Processing Time: Online orders processed within 72 hours

Delivery Time: Processing time(24-72 hours) + shipping time(5-30 day)

Payment Methods: Credit cards (VISA, MASTER,JCB,AMEX)

Payment Deadline: Credit cards are charged immediately after order completion

Average Price of Goods: Approximately $25

For inquiries about purchasing goods or membership services, please contact us through the provided contact information.